An Introduction to BPMN for Business People

On few occasions in recent months I’ve been involved in process analysis engagements where we had to get business people involved in helping documenting their processes. Our aim was to accelerate the process discover stage by having the people involved in the work actually documenting their current processes, instead of bringing external business analysts that would have to spend time to learn and understand the business first, before actually carrying out the actual process capture work. We were then able to move ahead to the re-design and improvement stage much quicker.

We used a process capture and design tool from Process Master, that is based on the industry standard BPMN notation; however we realised that although the BPMN notation has been well-established and know to business analysts, system architects and workflow solution designers; business users will need some initial guidance and training to understand what each object within the notation means and how to use it. The good news is that BPMN is straight forward to learn and utilise quickly.

The below presentation was part of a 2 days training course we delivered. The purpose of this presentation is to introduce business people to BPMN, its usages and benefits. Following the days they were able to successfully carryout the process discovery themselves as planned, saving significant time on current state analysis work.

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